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Schmittel IT
Microsoft Partner - Harz & Region

IT that works. Every day. At a fixed price.

Full support for companies in the Harz region - devices, Microsoft 365, security and support. One fixed monthly fee. No hourly rate, no surprises.

Arrange an initial consultation View services

< 8h

Response time (contractual)

93€

per user/month - All-in

24/7

Monitoring & Alerting

1

Contact for everything

THE PROBLEM

Poorly configured IT doesn't cause problems - until it does.

Most companies in the Harz region have IT that works somehow. The problem: attackers are specifically looking for gaps - and find them where no one has looked. We take a look.

01

Ransomware

MFA was never set up. One click on the wrong link is enough - and all data is gone or encrypted.

MFA Phishing Defender
02

Data loss

The backup was running, but was never checked. Microsoft only keeps deleted data for 30-93 days - then it's gone. Forever.

Backup Veeam M365
03

No overview

Nobody knows which software is running, which licenses are expiring, which devices are out of date. Chaos instead of control.

Documentation Intune Asset Management
WHY SCHMITTEL IT

IT that somehow runs is not enough for us.

If you work in the cloud, you need a service provider who really knows the cloud - not one who is just around the corner. We are Microsoft Modern Work specialists. The difference: We configure correctly because we really understand the background.

Criterion
IT generalist
Schmittel IT
Microsoft 365 in-depth knowledge
Click through instructions
Modern Work Specialist
Configuration quality
Somehow it works
Set up correctly - right from the start
Security by design
Retrofitted
Built from the ground up
Fixed price
Hourly rate
93 € / user/month - All-in
Scalability
Limited
Germany-wide, from 10 users
PERFORMANCE

Everything modern IT needs - included.

Managed Client is not an IT hodgepodge. It is a clearly defined package - so that both sides know what applies. Everything your company needs for a secure, modern workplace is included.

Devices & workplace

Microsoft Intune

All notebooks, PCs and mobile devices managed centrally via Intune - autopilot, patches, compliance policies, remote wipe.

Microsoft 365

M365 Business Premium

Complete administration of your tenant: Exchange, Teams, SharePoint, licenses, conditional access, security alerts.

Security & Backup

Defender + Veeam + Keeper

Microsoft Defender for Business, MFA for all users, Keeper password manager. Veeam Backup on German servers - 3-2-1 method.

IT support

1st + 2nd level

One contact person for all inquiries. Helpdesk via ticket system, Mon-Fri 8am-5pm. Outside of these times: Write a ticket. < 8h contractual response time. Individual SLAs on request. Onboarding of new employees included.

ROI CALCULATOR

What Managed Client really costs - in comparison.

Adjust the values to your company and see immediately what Managed Client costs compared to internal IT.

Parameter anpassen

10105200
35.000 €52.500 €70.000 €
0 €1.500 €3.000 €

Typisch bei 50 MA: 800–2.000 €/Monat

Interne IT-Mitarbeiter

Vollkosten × Anzahl

Managed Client

€

pro Nutzer / Monat · All-in

OPTION A

Interner IT-Mitarbeiter

pro Monat

Jahresgehalt (brutto)
AG-Sozialabgaben (~21 %)
Hardware & Werkzeuge + 3.000 €
Weiterbildung & Zertifizierungen + 2.000 €
Urlaub & Krankheit (~15 %)
Vollkosten Mitarbeiter
Externer IT-Dienstleister
Gesamt pro Monat
= pro Nutzer/Monat

Nicht eingerechnet

Einarbeitungszeit (3–6 Monate), Recruiting-Kosten, Wissensverlust bei Kündigung, Urlaubsvertretung, kein Backup-Know-how wenn der Mitarbeiter fehlt.

EMPFOHLEN Richtig eingerichtet. Nicht irgendwie.

Managed Client
Schmittel IT

pro Monat

Gesamt pro Monat
= pro Nutzer/Monat

MÖGLICHE ERSPARNIS

Preislich vergleichbar

Planbare Kosten, definierte SLAs, Veeam Backup auf deutschen Servern — ohne Recruiting-Risiko.

Request an individual offer

Standard values for orientation. RRP prices as of March 2026. Individual offer on request.

HOW IT WORKS

From the initial meeting to ongoing operation.

01

Initial consultation

We look at your current IT situation together. Free of charge, non-binding, concrete - with a clear result of what can be improved.

02

Offer & Onboarding

You receive a transparent offer. After signing the contract, we take over everything - you continue working without interruption.

03

Ongoing operation

One fixed price, one contact person, monthly reporting. You concentrate on the business - we concentrate on IT.

WHAT CUSTOMERS SAY

Companies that rely on us.

"The quality and reliability that Schmittel IT delivers has exceeded our expectations. Finally an IT partner who really understands what we need."

Managing Director

Fibrolux GmbH - Wiesbaden - 70 employees

"We used to wait forever for solutions that never really solved the problem. Schmittel IT finds the source of the problem - and solves it. That makes all the difference."

Managing Director

Craft business - Goslar - 15 employees

FREQUENT QUESTIONS

What you want to know.

93€ per user/month for 1st + 2nd level support - including Microsoft 365 Business Premium, Veeam Backup for M365, Keeper Enterprise and full Intune management. With 3rd level support (server, network, firewall) 130€ per user/month.
Included: Microsoft 365 Business Premium, Veeam backup, Keeper password manager, IT helpdesk, Intune management, M365 administration, onboarding of new employees, monthly reporting. Not included: On-site assignments outside the region, hardware procurement, project work such as migrations, industry software support.
Mon-Fri 8am-5pm. Outside of these times, you can write a ticket - we will get back to you the next working day. Contractually guaranteed response time: < 8 hours. Individual SLAs with extended availability are possible for critical systems (server, firewall).
Via the ticket system (e-mail is sufficient), by phone or via our Teams channel. You get a dedicated contact person - no call center, no waiting loop. The ticket system logs all inquiries and gives you an overview of open and completed processes at all times.
The package pays off from 10 users. There is no upper limit - we support companies from 10 to 200+ employees.
Recommended: 12-month minimum term. Thereafter can be terminated monthly with 3 months' notice. No gag contracts - we want customers who stay because they are satisfied, not because they have to.
You report the new employee to us. We set up M365, Keeper, Intune and all apps. For Autopilot devices: unpack, switch on, done. In under 24 hours.
Because most employees use the same password several times - often with only minor changes. If a portal is hacked, this data is automatically tried out on thousands of other services (credential stuffing). Keeper generates a unique password for each service and warns you if your data appears in a leak.
Microsoft only keeps deleted data for 30-93 days - that's not a real backup. Veeam backs up all M365 data (Exchange, SharePoint, OneDrive, Teams) daily on our own servers in German data centers using the 3-2-1 method. You will receive a monthly report showing that the backup is working.
This is rare - but when it happens, we talk about it openly and look at what went wrong. In the event of repeated SLA violations, credit notes can be contractually agreed. It is in our interest that you are satisfied - not that we hide behind paragraphs.
Yes, you will receive full documentation of all configurations, access data and settings. M365, Intune, Keeper - everything is yours. We hand over cleanly to your next service provider or your internal IT.
Yes - we work remotely throughout Germany. Most of our work is done remotely: M365 administration, Intune, remote support. If necessary, we coordinate on-site assignments with local partners. The location is irrelevant for quality.
NEXT STEP

Ready for IT that simply works?

We support companies throughout Germany - remote is our standard. Free initial consultation - non-binding and specific.

Request Managed Client